About the author

Laura Webb (she/her) is an account manager at Return Fundraising. She began working in the charity sector in 2019 as a telephone fundraiser and now works for a telemarketing agency that partners with charities like Freedom from Torture, FareShare and the British Red Cross. As part of Return Fundraising’s client services team, Laura oversees the account management of a variety of fundraising activities such as digital lead generation campaigns, warm calling and legacy stewardship calls. 

Laura is one of IWITOT 2024’s new voices.